Microsoft Dynamics 365 CRM is a set of interrelated, modular software as a service (SaaS) applications. These are the services designed to enable the main consumers, employees and to transform these customers and business activities. SIBERGEN Technologies provides MS dynamics 365, which is the collection of CRM and ERP capabilities, business logic, process, 365 consultants, and integrating customer data. This collection is a cloud-enabled product offering. Some of the CRM applications may include sales, field services, marketing, financials, operations, and project service automation. It is always a challenge to integrate and upgrade customized databases. Under the dynamics 365 umbrellas, dynamics 365 consultant arranges an entire customer base that can use any solution.