Legal
Please email support@sibergen.com or open a ticket if you have any questions about the documents listed here.
Documents
Master Service Agreement (MSA)
- Service Level Agreement (SLA)
- Acceptable Use Policy (AUP)
Data Privacy & Data Security Agreement
Customer Firewall Appliance Policy
Technical & Organizational Measures (TOMs) – Security Services
Security & Certifications
Shared Responsibility Model: Private Cloud
Shared Responsibility Model: Orka
Macstadium – ISO 20701 Certificate
Macstadium – ISO 20717 Certificate
MacStadium – ISO 27018 Certificate
MacStadium – Privacy Shield Certification
The following certifications for Atlanta and Las Vegas data centers available upon request and non-disclosure agreement:
Atlanta – ISO 27001, SSAE 16, SOC 1, SOC 2, SOC 3, PCI, OIX-2, HIPAA
Las Vegas – ISO 27001, SOC 1, SOC 2, SOC 3, PCI, HIPAA
Customer Forms
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