Top IT Provider
Managed IT Services
| 24x7x365 Monitoring & Automated Reporting |  |
| Microsoft® Application Support | |
| Unlimited Remote Control Support for Microsoft® Applications | |
| Unlimited Phone Support for Microsoft® Applications | |
| Online Asset Management | |
| Online Ticket Support System | |
| Online Software License Management | |
| Advanced Desktop Optimization & Management | |
| Anti-Virus & Anti-Spyware Management | |
| VPN Client Management | |
| Software Patch Management for Microsoft® Applications | |
| 24×7 Remote Emergency Support | |
| Phone & Tablet Email Configuration | |
| Unlimited Phone Support for All Applications | |
| Unlimited Remote Control for All Applications | |
| Managed Anti-Virus & Anti-Spyware Software Included (subject to OS installed) | |
| Operating System Upgrade Labor (new or same machine) | |
| Hard Drive Imaging Included * (NAS required) | |
| Includes PACKAGE | |
| 24x7x365 Monitoring & Automated Reporting | |
| Service Availability Monitoring | |
| Event Log Monitoring | |
| Log File Maintenance | |
| Drive Space Monitoring | |
| Backup Monitoring | |
| Printer Queue & Availability Monitoring | |
| Server Patch Management | |
| Unlimited Phone Support | |
| Unlimited Remote Control Support | |
| User Account Administration | |
| File Sharing Permission Administration | |
| Security Administration | |
| Anti-Virus & Anti-Spyware Management | |
| Updates / Upgrades / Add-Ons / Patches for All Applications | |
| Managed Anti-Virus Software Included (subject to OS installed) | |
| Operating System Upgrade Labor | |
| Project Labor for Covered Equipment | |
| OS Patches Done After Hours or on Weekends to Minimize Network Downtime | Included |